Terms

Your privacy is important to us, and this policy will inform you of the information that Hi-Tech Plumbing and Leak Detect (“we,” “our,” or “us”) may collect from you, how it is used, and/or disclosed. By using our Website, https://slableak.us/, you are acknowledging and accepting the practices and information described in this policy and on our Website.

What Data We Collect and Why We Collect It

When you visit our Website, we may collect both personal and non-personal information, including:

• Personal Information: Information that identifies you, such as your name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.
• Non-Personal Information: Technical data, such as your IP address, browser type, operating system, referring URL, and information about your activity on our Website.
• Usage Data: Details about your interactions with our Website, including pages visited, the length of time spent on the site, and navigation patterns.
• Cookies and Identifiers: Information collected through cookies and similar tracking technologies to enhance your experience on our Website.

We also collect any information you willingly submit to us via our Website, phone, or other means. This includes phone numbers, which may be used for communication purposes, such as service updates, reminders, or promotional offers via calls or text messages. Standard messaging rates may apply.

Messaging Assurance: We explicitly assure that any opt-in data for messaging will not be shared with third parties for their marketing purposes.

Information Use

The information we collect may be used for the following purposes:

• To provide and improve our Website and services.
• To respond to your inquiries or fulfill service requests.
• To send service-related updates, promotional offers, or appointment reminders.
• To analyze usage trends and improve customer experience.
• To comply with legal obligations or enforce our terms of use.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

Our Website uses cookies to enhance your browsing experience and collect data about your interactions. Cookies are small files stored on your device that help us:

• Recognize you on subsequent visits.
• Track browsing behavior to improve our Website and marketing efforts.

You may disable cookies through your browser settings; however, this may limit the functionality of certain Website features.

Messaging Terms

By providing your phone number through our Website or other means, you consent to receive communications from Hi-Tech Plumbing and Leak Detect via calls or text messages. These communications may include service updates, appointment reminders, promotional offers, or other relevant information. Standard messaging and data rates may apply.

How to Opt Out

Any phone numbers and opt-in data for messaging will not be shared with third parties for their marketing purposes. You have the right to opt out of messaging at any time by following the instructions provided in any text or email communication you receive from us.

You may opt out of receiving promotional text messages at any time by:

• Replying “STOP” to any text message you receive from us.
• Contacting us directly through our contact page.

Please note that opting out of promotional messages does not affect your ability to receive important service-related communications.

Message Frequency

The frequency of messages sent by Hi-Tech Plumbing and Leak Detect may vary based on your interactions with our services, such as service reminders, updates, or promotional offers.

• If at any time you feel you are receiving excessive communications, you may adjust your preferences or opt out entirely by replying “STOP” to any text message or contacting us directly through our contact form.

Rate Disclosure

By using our services, you acknowledge and agree that rates, fees, or pricing for products and services may be subject to change at any time without prior notice unless otherwise specified in a written agreement. Rates may vary based on factors such as service location, time of service, required materials, and other applicable variables.

For services involving communication via phone or text message, standard messaging and data rates may apply. These rates are determined by your mobile service provider and are not controlled by us. If you have questions about these charges, please contact your mobile service provider.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company Protect and defend the rights or property of our Website and related properties Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links to Other Sites

Our Website may contain links to external sites. We are not responsible for the content, privacy practices, or security of these third-party websites. We encourage you to review their privacy policies before providing personal information.

Surveys and Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised date. Your continued use of our Website after updates are posted constitutes acceptance of the revised Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the State of Oklahoma, without regard to its conflict of law provisions. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Oklahoma.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (405) 241-2985 or via mail Attn: Privacy Officer, 3712 E 2nd St.Edmond, OK 73034

Updated: 1/24/2025